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Overview

Team communication automations help reduce communication overhead by automatically keeping everyone informed about important events, stale issues, and team updates.

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Example: Stale Issue Reminder

Use Case: Keep your team on top of issues that haven’t been updated in a while. How it works:
  • Runs weekly on Monday mornings
  • Finds issues that haven’t been updated in 14+ days
  • Categorizes by priority and team
  • Posts a digest to Slack with actionable items
Schedule: Weekly on Monday at 9:00 AM Prompt Template: 
Find all open Linear issues that:
- Haven't been updated in the last 14 days
- Are not in "Backlog" status
- Have an assignee

Group the issues by:
1. High/Urgent priority (needs immediate attention)
2. Medium priority
3. Low priority

For each group, format a Slack message with:
- Issue title and identifier
- Assignee
- Days since last update
- Quick link to the issue

Post to #standup channel with:
- A summary count of stale issues
- Top 5 most urgent items that need attention
- Mention assignees for urgent items

If there are no stale issues, post a celebration message! 🎉
MCP Servers Needed: Linear, Slack Customization Options:
  • Adjust the staleness threshold (7, 14, 30 days)
  • Filter by specific teams or projects
  • Exclude certain issue types or labels
  • Add team-specific channels for different categories

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Tips for Team Communication Automations

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Find the Right Frequency

Weekly reminders work well for most teams, but adjust based on your team’s workflow. Too frequent and it becomes noise, too infrequent and issues get forgotten.

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Make it Actionable

Every notification should include clear next steps and links to take action. Don’t just inform—enable action.

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Celebrate Wins

When there are no stale issues or all builds are passing, celebrate it! Positive reinforcement helps maintain good habits.

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Avoid Notification Fatigue

Be selective about what gets posted and where. Not every event needs a notification. Focus on truly important updates.

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Provide Context

Include enough information in notifications so team members can understand the situation without needing to click through multiple links.